Algemeen Staff Stories - Lynn Segers, logistics: "I strive to ensure that riders and staff feel at home, no matter where in the world they are."
From hospitality to cycling: for 20 years, Lynn worked in the hotel industry before making the leap to the cycling world last year. Starting out as a waiter in her early career, she eventually rose to become a hotel manager. It was during these years that Lynn discovered her passion for working with people, solving problems that came her way, and creating the best possible experience for her guests. Throughout her hotel career, Lynn welcomed guests from all walks of life: artists, business professionals, and athletes.
"And that’s where my connection to the cycling world began," Lynn explains. "Managing logistics for cycling teams staying at the hotel where I worked was a unique challenge. It taught me how to balance the fast pace of event schedules with the personal care each guest needed."
Over 15 years, Lynn’s involvement with cycling teams grew into a true passion. "I came to understand their routines and habits, their needs, but also the unique friendships and camaraderie that define the cycling world. So when I was offered the opportunity to leave the hotel industry and join Lotto Dstny last year, I saw it as a chance to take my hospitality skills in a completely new direction."
Always putting people first
Today, Lynn Segers is one of the logistical powerhouses behind the team, working closely with her colleagues. "I’m constantly learning from them, and I’m incredibly grateful for that. Together, we make sure everything runs smoothly, so the team can focus entirely on what they do best: training and racing."
Lynn and her colleagues coordinate the hundreds of team movements that happen each season. She helps arrange flights and hotels, ensures licenses are in order, keeps passport information organized, and makes sure visas are applied for on time. "I try to ensure that everyone feels as much at home as possible, no matter where in the world they are. The mindset I developed in the hotel industry is something I strive to maintain here as well. For me, it’s not just about logistics—it’s about creating an environment and a workplace where people feel supported and valued. It’s the small details that make all the difference."
"The best part of my job at Lotto Dstny is the connection with people," Lynn says. "Over the years, I’ve learned to solve problems creatively while always putting people first. That’s essential in a cycling team, where no two days are the same," she laughs. "I’m incredibly happy to be a part of this new world and to play my part in a team like Lotto Dstny, where everyone works together toward a shared goal."
Picture: Brecht Steenhouwer